Privacy policy

Effective Date: 10/10/2025
Last Updated: 10//10/2025

At The Cake Canvas Studio, your privacy matters to us. We’re committed to protecting your personal information and being transparent about how it’s collected, used, and shared when you visit or make a purchase from our site.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including details about your browser, IP address, and time zone. As you browse, we also collect information about the pages you view, how you interact with the site, and what products or content interest you.

When you make a purchase or attempt to make a purchase, we collect:

  • Your name
  • Billing and shipping addresses
  • Payment information (processed securely through Shopify or your selected payment provider)
  • Email address
  • Phone number (if provided)

This information is referred to as “Order Information.”

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you (order confirmations, shipping updates, customer support)
  • Send occasional marketing emails (only if you opt in)
  • Improve our website and overall shopping experience
  • Detect and prevent potential fraud

Sharing Your Information

We share your information with trusted partners only when necessary to operate our business, such as:

  • Shopify, which powers our online store
  • Payment processors, to securely complete transactions
  • Shipping carriers, to deliver your orders

We may also share information to comply with applicable laws or respond to lawful requests (such as subpoenas or court orders).

We will never sell or rent your personal information to third parties.

Cookies

We use cookies and similar technologies to improve your browsing experience and help our site function properly. You can choose to disable cookies through your browser settings, but some parts of the site may not function as intended.

Email Marketing

If you subscribe to our newsletter, we may send you updates about new products, resources, or special offers. You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, email us at booking@thecakecanvasstudio.com and we’ll respond promptly.

Data Retention

We keep your order information for our records unless you request that we delete it.

Third-Party Links

Our site may contain links to third-party websites or resources. We’re not responsible for their privacy practices, so please review their policies before sharing personal information.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated date will always be shown at the top of this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us at: booking@thecakecanvasstudio.com